MallitShopIt uses secure servers, SSL encrypted connections, monitoring systems, authentication technologies and fraud prevention tools to help protect users, transactions and personal information.

2. Information We Collect

MallitShopIt may collect personal and technical information including:

• Full names and surnames;
• Email addresses;
• Mobile numbers;
• Delivery and billing addresses;
• Business or store information;
• Banking information for withdrawals;
• IP addresses and device information;
• Browser and operating system information;
• Login activity and session information.

3. How Information Is Used

Information collected may be used for:

• Processing transactions and orders;
• Managing user accounts and marketplace functionality;
• Providing customer support;
• Fraud prevention and investigations;
• Security monitoring and abuse prevention;
• Improving user experience and platform performance;
• Sending notifications and updates.

4. Personal Chats & Communication Monitoring

All communications may be monitored, reviewed, stored or investigated by MallitShopIt administrators for:

• Fraud detection and scam prevention;
• Dispute investigations;
• Protection of buyers and sellers;
• Detection of illegal activities;
• Abuse, threats or harassment investigations;
• Platform safety and security monitoring.

Users should NEVER share sensitive information in platform chats including:

• Passwords;
• PIN numbers;
• Bank card information;
• Online banking credentials;
• Identity numbers;
• Confidential financial information.

5. Payment Security

Payments processed through MallitShopIt are handled securely using approved payment gateways.

MallitShopIt does not store full debit card or credit card details directly on its servers.

6. Cookies & Tracking Technologies

MallitShopIt may use cookies and related technologies to improve platform functionality, security and user experience.

7. Sharing of Information

MallitShopIt does not sell personal information to third parties.

Information may only be shared with authorised service providers, courier services, payment gateways, fraud prevention partners and legal authorities where required by law.

8. User Rights

• Request access to personal information;
• Request correction of inaccurate information;
• Request deletion of certain information;
• Request closure of accounts;
• Report fraud, abuse or security concerns.

9. Security & Limitation of Liability

While MallitShopIt uses commercially reasonable security measures, users acknowledge that no online platform can guarantee absolute security.

Users remain responsible for maintaining account security, password confidentiality and safe online practices.